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How do I know my application was successfully submitted?

You have successfully registered your phone and submitted your application if:

  • a green screen appeared in the UEFA Mobile Tickets app after you scanned the QR code (or entered the passcode)

    App green screen.png

  • your application is displayed in the Ticket Portal and has been confirmed by email 

    Application submitted.png

 

The above means that no further action is required, and you can ignore this message in the app:

App homepage.png

 

IMPORTANT: the email address in the UEFA Mobile Tickets app and in the Ticket Portal must match.