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Where can I see my order details?

Your order and ticket details are visible on the Ticket Portal. Follow the steps below. 

  1. Make sure that you are using the correct link and account. You can verify this in the following article: I cannot find my application or order on the Ticket Portal. What can I do?

  2. Log into the Ticket Portal. We recommend using a computer rather than a mobile device, as the layout on the mobile version may be less straightforward.

  3. Under My Tickets, you will see your ticket number and order number:

    SCUP_Your tickets.png

  4. Click on Order history, then on SEE DETAILS to view additional details (quantity, category, invoice, etc.):

    SCUP_Order history.png

  5. If you wish to download your invoice, click on the corresponding button in the section File summary:

    SCUP_Invoice.png

Note: the invoice serves as a proof of purchase.